Tec-San

The whole solution – Integrated Global Service of Biomedical Equipment

Whenever a hospital or healthcare organisation would like to outsource the full responsibility of medical physics and biomedical engineering:

Tec-San will be the experienced provider for the management and maintenance needs of all the Biomedical Equipment.

Tec-San is the management and operational team for medical physics and the biomedical engineering department:

  • Service levels are defined in the contract
  • Technicians and engineers are employed by Tec-San
  • Tec-San delivers its own mutually agreed strategic solution model for the maintenance of all equipment, ensuring the availability of devices for clinical use
  • Tec-San will deliver the full range of responsibilities for the medical physics and biomedical engineering departments including quality management, training of clinical staff, and consultancy related to managing medical devices

Optional services included in whole or in part:

  • Managing the process of evaluation for biomedical devices
  • Supporting departments in the purchase, installation and configuration of new equipment
  • Controlling and managing the suppliers and providers of the contract.

The combined solution – Integrated Global Service of a limited set of Biomedical Equipment or Services

Whenever a hospital or healthcare organisation would like to integrate an outsourced solution with the internal medical physics and biomedical engineering departments:

Tec-San will be the experienced provider for the management and maintenance needs of a specified group of medical devices and/or services

Tec-San supports the management and operational team for medical physics and the biomedical engineering department:

  • Service levels are defined in the contract
  • Some or all technicians and engineers are employed by Tec-San
  • Tec-San delivers its own mutually agreed strategic solution model for the maintenance of
    equipment, ensuring the availability of devices for clinical use
  • Tec-San will deliver a range of responsibilities for the medical physics and biomedical engineering
    departments which may include quality management, training of clinical staff, and consultancy
    related to managing medical devices

The specific solution – Contract Service for Biomedical Equipment or limited set of Biomedical Equipment

Whenever a hospital or healthcare organisation would like to outsource for a single solution to satisfy a specific need with the internal medical physics and/or biomedical engineering departments:

Tec-San will be the experienced provider for the management and maintenance needs of a single group of medical devices and/or services.

Tec-San delivers a solution against a single group of medical devices and/or services which can be one of the services listed here in our portfolio.

Portfolio of services

Support Processes:

  • Audit of biomedical equipment (asset identification and inventory data collection)
  • Alerts and recall management for biomedical equipment

Life cycle management:

  • Acceptance test
  • Preventative maintenance
  • Safety check
  • Quality control
  • Equipment Calibration
  • Corrective maintenance
  • Relocation
  • Decommissioning

Support Services:

  • Equipment analysis and evaluation
  • Renewal plans
  • Purchasing support
  • Consultancy
  • Regulatory
  • Training
  • KPI and Dashboard to service control and equipment evaluation

Homecare assistive devices management

CMMS

A dedicated CMMS asset management system:

  • Register and manage detailed equipment information
  • Define the activities’ check-list
  • Plan and register activities
  • Control the activities using a KPI dashboard
  • Stock and warehouse management

Quality control of the services

  • Report of contracts’ KPI (CMMS)
  • On-line KPI (CMMS)
  • Management of cost control
  • On-line customer satisfaction
  • Periodic external thirdparty audit